Visit Our Studio

Come Visit Our Guangzhou Studio

No.9, Shixi Haokezhou New Street, Ruibao Subdistrict, Haizhu District, Guangzhou City, Guangdong Province

 

FREQUENTLY ASKED QUESTIONS

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moqq09371@gmail.com

Will I receive the exact product shown in the photos?

Yes — each piece is handcrafted from the photos shown. Due to the handmade process, no two are exactly alike; that's what makes every order special.

How can I track my order?

After you place an order, we'll send a confirmation email. Once shipped, you'll get a second email with a tracking number you can use to follow your parcel online.

How do I return or get a refund?

If your item arrives damaged, contact us through the form below within 7 days with a photo. We'll arrange a replacement or full refund. Custom handmade pieces are not eligible for no-reason returns.

Will you restock sold-out items?

Since every piece is handmade, there is no exact restock. But we regularly release similar styles — follow our shop and social media to catch new drops first.

Where do you ship to?

We ship to most countries worldwide. At checkout your country's availability and shipping cost show automatically. Most orders ship within 72 hours.

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Have Questions? Reach Out Anytime